Privacy Policy

This privacy policy explains in detail how we use and protect the information we collect when you visit our site: www.metisbi.co.uk. We advise you to read this privacy policy completely. Please refrain from visiting the site if the terms outlined below are not satisfactory to you. By reading this notice and visiting the site, you agree that you understand that customers will not be personally notified when this policy changes.

Therefore, we advise our customers to frequently review our privacy policy so that they remain aware of its updates. By using the site, you accept that the posted policy and all its changes apply to your interaction with Metis BI  site.

Key aspects of our privacy practices described in this Privacy Policy include the following

explanations:

• The information we collect and why we collect it;
• How we use that information;
• How we share information; and
• The choices we offer;

Information Collected by Metis BI:

We may ask you for, or you may voluntarily submit, personally identifiable information when you

are using our Services. The personally identifiable information which you may provide to us could

include, but is not limited to:

• Your name
• Your contact information (including, without limitation, address and email address);
• Your IP address; and
• Other personal information

Non-Personal Information That We Collect:

When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual. We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third party sources and develop aggregate information by anonymizing previously collected personally identifiable information.

It is possible at times when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personally identifiable information that is mixed in with the non-personally identifiable information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at hello@metisbi.co.uk.

How We Use This Information:

We will only use your personally identifiable information as described below, unless you have specifically consented to another type of use, either at the time the personally identifiable information is collected from you or through some other form of consent from you or notification to you:

• We may share your personally identifiable information collected with Metis BI team members in connection with providing the Service.
• We may use your personally identifiable information to respond to your inquires or requests.
• We may use your personally identifiable information to send you emails from time to time about our services or upgrades, but we will not provide your personally identifiable information to any third parties unless you provide your consent.
• We may disclose personally identifiable information as required by law or legal process.
• We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services.

Cookies and Trackers:

“Cookies” are pieces of information that may be placed on your computer by a service for the purpose of facilitating and enhancing your communication and interaction with that service. Many services use cookies for these purposes. We may use cookies (and similar items such as clear gifs, web beacons, tags, etc.) on our Service to customize your visit and for other purposes to make your visit more convenient or to enable us to enhance our Service. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Service, but it may interfere with some of its functionality. Cookies and similar items are not used by us to automatically retrieve personally identifiable information from your computer without your knowledge.

If you delete your cookies, change browsers or use a different cookie, our cookie (or an opt-out cookie) may no longer work and you will have to re-input (or opt-out) again.

Automatically Collected Information:

When you access the Service or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking technologies. This automatically collected" information may include Internet Protocol address ("IP Address"), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Service, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered personally identifiable information.

Security:

The security of your personally identifiable information is very important to us. When we collect your personally identifiable information online, we use reasonable efforts to protect it from unauthorized access. However, due to the inherent open nature of the Internet, we cannot guarantee that your personally identifiable information will be completely free from unauthorized access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personally identifiable information.

Protection for Children:

We generally do not collect personally identifiable information from children under the age of 13. If at any time in the future we plan to collect personally identifiable information from children under 13, such collection and use, to the extent applicable, shall, when required, be done in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and appropriate consent from the child’s parent or guardian will be sought where required by COPPA. When we become aware that personally identifiable information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.

Changes to this Privacy Policy:

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future we plan to use personally identifiable information in a way that materially differs from this Privacy Policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Service and our services following the posting of any changes to this Privacy Policy means you accept such changes.

Opt-Out Process:

All unsubscribe or opt-out requests may be made by clicking the “unsubscribe” link at the bottom of the relevant email. We will process your request within a reasonable time after receipt. If you would like to update or correct any personally identifiable information that you have provided to us, please email us at hello@metisbi.co.uk and once we confirm your information, we will update such information within a reasonable amount of time.

Communications with Metis BI:

By providing your contact information to us (including, without limitation, your email address, physical address, and phone number) (collectively the “Channels”) to us, you expressly consent to receive communications from us. We may use the Channels to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us.

By using the Service, you expressly consent to receive in-product communications from us (including, without limitation, push notifications on the App). By providing your phone number to us, you expressly consent to receive phone calls and/or text messages from us. We will not give your phone number to another party as set forth in this Privacy Policy.

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as confidential and proprietary.  

Servers:

By using the Service, you freely and specifically give us your consent to record your personally identifiable information, store and use it as specified in this Privacy Policy. You understand that data stored may be subject to lawful requests by the courts or law enforcement authorities in the United Kingdom.

Governing Law:

This Privacy Policy and our legal obligations hereunder are subject to the laws of the United Kingdom, regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the courts located in the United Kingdom, in all disputes arising out of or relating to the Services.

Contact:

For questions or concerns relating to privacy, we can be contacted at hello@metisbi.co.uk

‍