COOKIE POLICY

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device. Cookies managed by Metis BI only are called “first party cookies” whereas cookies from third parties are called “third party cookies” as explained below.

What Data We Get?

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this section is subject to the following processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, erasing, combining, and transmitting.

Why Do We Use Cookies?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. We only collect and store information relevant to the functionality of our website or to provide a personalized user experience.

Metis BI uses the following types of cookies for the purposes described:

• Strictly Necessary cookies : These cookies enable you to access the site, provide basic functionality (like accessing content). These cookies are essential for the running of our Services. Without these cookies, parts of our websites would not function. These cookies do not track where you have been on the internet and do not remember preferences beyond your current visit and do not gather information about you that could be used for marketing purposes. These cookies are usually session cookies which will expire when you close your browsing session.
• Functional cookies: Functional cookies are essential to the running of our Services. They are used to remember your preferences on our websites and to provide enhanced, more personal features. The information collected by these cookies is usually anonymised, so we cannot identify you personally. Functional cookies do not track your internet usage or gather information which could be used for selling advertising, but they do help with serving advertising. They may be set by us or by third party providers whose services we have added to our page.
• Performance cookies: These cookies are used to monitor the performance of our Services, for example, to determine the number of page views and the number of unique users a website has. The information provided by these cookies allows us to analyse patterns of user behaviour and we use that information to enhance user experience or identify areas of the website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address) and it is only used for statistical purposes.
• Targeting cookies:  These cookies are used to recognize visitors who chat with us via chat flows tool. They are used to remember your web browser when using our chatflows tool. These cookies are NOT used for advertising as they don’t collect user information in order to serve ads to users on social media platforms.

How Can Users Manage Or Opt-out of Cookies?

Some people find the idea of a website storing information on their device a little intrusive, in particular when the information is stored and used by a third party. If you would prefer to opt out of cookies, it is possible to control cookies by following the steps below, however you should be aware that you might lose some features and functionality of the website if you do so.

Cookies, including those which have already been set, can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies. Some internet browsers have a ‘Do Not Track or ‘DNT’ setting, known as Global Privacy Control; this sends a signal to websites asking them not to track your browsing. You can enable Global Privacy Control (“GPC”) on your browser. To learn more about GPC, please visit http://globalprivacycontrol.org.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;

in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

in Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, use search functions).

Deleting cookies

Cookies, including those which have already been set, can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies.

1. in Internet Explorer, you must manually delete cookie files;
2. in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
3. in Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.

Doing this may have a negative impact on the usability of many websites.

Contact us

The website is owned and operated by Metis Bi, Ltd  a company registered in the United Kingdom.

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, please email: hello@metisbi.co.uk

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